Support Ticket Center
Live status tracking, complete case history, and transparency for all tickets in your organization. You can also send an email to service@bernard-gruppe.com to open a ticket.
Support by phone (urgent cases)
- AT: +43 5223 5840 10160
- DE: +49 221 222825 60
Availability (Europe/Vienna)
- 08:00 a.m. – 05:00 p.m. (Mon-Thu)
- 08:00 a.m. – 03:00 p.m. Uhr (Fri)
Technical Documentation
Our technical documentation contains everything you need to understand and use our products and solutions. It includes information about products, the Control Center, the Data Center, our solutions and current releases – from installation instructions to version notes.
Contact
Bernard Technologies GmbH
Auweg 20
6112 Wattens, Austria
T +43 5223 5840 0
E service@bernard-gruppe.com